content adaptation

Missing Text Parts from MMS Messages

Posted by bryce on Apr 7, 2009 in Support Blog

A recent tech support incident where users were receiving MMS messages with missing text parts of the MMS content had us rather confused. The customer was using NowSMS as an MMSC, and encountered two devices, the Motorola RAZR V8 and ROKR Z6, which were unable to receive any text content within an MMS message. As a first step of troubleshooting, we recommended that the customer disable...