| Author |
Message |
Patrick Stanzel
New member
Username: Pstanzel
Post Number: 1
Registered: 04-2008
| | Posted on Wednesday, April 30, 2008 - 01:41 pm: | |
Hello, I am a customer of Now SMS/MMS Gateway v2006.10.16.
For the last couple months the Now SMS/MMS software has been running perfectly, but in the last couple weeks an issue has occurred such that after around 7 minutes of starting the services I get the following error: Error Initializing SMSC Interface 'Sierra Wireless AirCard GPRS Model'. Interface is not available.
When this previously occurred it would usually just require a couple restarts of the services before it worked again, but this time it is not happening.
I have verified the interface is working on the system as expected using the AirCard Watcher program, where I can make phone calls, use data, and send SMS. If I disable the interface myself then the error message occurs within a minute and not the 7 for when the interface is indeed enabled.
Please let me know if there is any sort of action I need to do in order to fix this, and to prevent it from happening again in the future.
Thanks,
Pat |
Patrick Stanzel
New member
Username: Pstanzel
Post Number: 2
Registered: 04-2008
| | Posted on Wednesday, April 30, 2008 - 02:27 pm: | |
After upgrading the software to v2008.02.22 it still was not working. I then thought to myself "self, why not try removing the modem selection from Now SMS and try adding it back in", and there it was, back up and running.
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