MMS inbound not working

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George Roberts
New member
Username: Turnblue

Post Number: 8
Registered: 10-2005
Posted on Friday, December 30, 2005 - 08:44 pm:   

I set up the Multitech modem and can send sms outbound. I can't get the MMS inbound working. I am initially trying to send to email but when i send some test messages to the modem number, I don't receive anything (as far as i can tell)

Any help on this?

Thanks,

Geo
George Roberts
New member
Username: Turnblue

Post Number: 9
Registered: 10-2005
Posted on Friday, December 30, 2005 - 09:43 pm:   

The Mulltitech works with the installed toolkit but when i try to see what the settings are, the password is ******** out.

Does anyone have the MMS settings for Cingular in the US?

Thanks,

Geo
George Roberts
New member
Username: Turnblue

Post Number: 10
Registered: 10-2005
Posted on Friday, December 30, 2005 - 10:13 pm:   

found this: http://support.nowsms.com/discus/messages/485/491.h tml , but I'm getting :Unable to connect to WAP Gateway"

Any updated info on Cingular?
George Roberts
New member
Username: Turnblue

Post Number: 11
Registered: 10-2005
Posted on Saturday, December 31, 2005 - 04:41 am:   

When I send MMS outbound, the receiving party gets a notification and a "download" on their handset. Selecting download shows transfer of image but it never reaches the phone.

This is from a cingular gsm modem to a cingular handset.

Still can not get nowsms to accept inbound mms from the same network phone.

Does anyone have a working Cingular configuration , for gsm/gprs modem, they would be willing to share?

I'm primarily interested in receiving MMS and forwarding using email for now.

thanks,

-Geo
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 5433
Registered: 10-2002
Posted on Friday, January 13, 2006 - 10:04 pm:   

George,

Apologies for the long delays in response (and unfortunately this is likely to continue to be the case through the end of this month, as we prepare a major update).

If you are still pursuing this ... I believe those Cingular settings are still correct. I'd like to see debug logs from you system (preferably the MMSWAPDEBUG.LOG) in order to troubleshoot.

Also, it's a good idea to try moving the SIM card from the modem into a phone ... and verify that you can send/receive MMS using the SIM card in the phone. The reason I suggest this is because it is possible that MMS hasn't been enabled for the account, and it is easier to confirm this if you try the SIM in a phone.

-bn
George Roberts
New member
Username: Turnblue

Post Number: 14
Registered: 10-2005
Posted on Monday, January 16, 2006 - 07:30 pm:   

I have receiving MMS working and being forwarded to an email address. I have a few questions regarding this though:

1) Email comes from nowsms in the following format:
FROM: +xxxxxxxxxxx/TYPE=PLUM@mms.domain.com

Is it possible to have nowsms remove the "/TYPE=PLUM" from the sender address?

2)The picture attachemt that comes from nowsms email is 160 x 120 pixels. I saw another thread that mentioned this was a standard size that would work on all phones. Is it possible to get the full size image, like what comes when sending MMS from phone to email?

SIM Card works from handset for sending / receiving MMS. First test I ran =)

Attached is the MMSWAPDEBUG.LOG
application/octet-streamMMSWAPDEBUG
MMSWAPDEBUG.LOG (53.0 k)


Thanks,

Geo
Grant W
New member
Username: Grant_w

Post Number: 1
Registered: 01-2006
Posted on Friday, January 20, 2006 - 11:18 am:   

Hi Bryce, I have a similar issue, I have a N6230i working fine as an outbound modem, but any incoming MMS messages are not passed to the MMSIN directory. The phone recieves them fine, but alas won't pass them on... any suggestions?

regds
Grant
Andrew Katz
New member
Username: Akatz0813

Post Number: 3
Registered: 09-2005
Posted on Wednesday, January 25, 2006 - 05:35 pm:   

George,

I have tried sending MMS's to my cingular PC card from both cingular and verizon phones and the MMS gets to NowSMS, but it can not download the content. The logs report that it can not download the content from http://66.102.171.150/Q9efWQouGQMAAE3VAAAADAALZHEAAAAA (exact content id is masked to protect content). I have tried navigating to that IP from a browser, emulator, and cingular phone and can't get anything. I have looked up the IP in ARIN, and found that Cingular owns the IP. Can you provide any help or direction?
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 5470
Registered: 10-2002
Posted on Friday, January 27, 2006 - 09:34 pm:   

Hi George,

Sorry for another long time delay.

1.) Hmm. I'm not 100% sure on this one. I'm currently working with a pre-release of NowSMS 2006, and it does strip the /TYPE=PLMN from the phone number when creating the e-mail address.

But I'm not sure if this change is specific to NowSMS 2006. You might want to try the update at http://www.nowsms.com/download/latestpatch.zip to see if this makes a difference. (Otherwise, we're less than a month a way from NowSMS 2006 now.)

2.) It's the operator MMSC that is doing this. Unfortunately, different operator MMSC handle this in different ways.

Let me explain the issue. Basically, the operator MMSC is deciding to scale down the image for delivery ... because it thinks it is doing the recipient a favour. (Less data to download.)

The question is ... will the operator MMSC always scale to the lowest common denominator (like 160x120), or can it be triggered to realise that a larger size is supported?

I've seen that some operator MMSCs just always go to the lowest common denominator.

Or the operator might have a database of what phone they think you have associated with that SIM, and the MMSC scales down to that size.

Or the MMSC might be basing its decision on the UAProf of the device.

If the MMSC is using the UAProf information, then it is possible to configure NowSMS to send a UAProf when it sends/retrieves MMS messages.

Here's a thread where we talk about using a bogus User-Agent and a custom UAProf which indicates that it supports large messages: http://support.nowsms.com/discus/messages/485/11144.html

So you might want to give that a try. (Try sending and receiving a couple of times, as the MMSC might cache the UAProf instead of doing the conversion real-time, and you need to get the cache updated first.)

Here's another example, where NowSMS is configured to pretend that it is a SonyEricsson T610:

http://support.nowsms.com/discus/messages/485/13063.html

But, you'd probably want to pick a different device, as the T610 has a pretty small screen size.

The P910 might be a good choice, but it's screen size is still only 208x320.

HeaderUserAgent=SonyEricssonP910i/R2A SEMC-Browser/Symbian/3.0 Profile/MIDP-2.0 Configuration/CLDC-1.0
HeaderProfile=http://wap.sonyericsson.com/UAprof/P910iR102.xml

The S700 (or S710 for the US) is a little bigger at 240x320.

HeaderUserAgent=SonyEricssonS710a/R1A SEMC-Browser/4.0.1 Profile/MIDP-2.0 Configuration/CLDC-1.1
HeaderProfile=http://wap.sonyericsson.com/UAprof/S710aR101.xml

Nokia 9300 at 640x200:

HeaderUserAgent=Mozilla/4.0 (compatible; MSIE 5.0; Series80/2.0 Nokia9300/4.5)
HeaderProfile=http://nds1.nds.nokia.com/uaprof/N9300r100.xml

Unfortunately, I can't think of a real world phone with a 640x480 resolution. I guess the HTC JASJAR, but I can't find a UAProf link for it. So give our bogus UAProf a tr first.

-bn
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 5471
Registered: 10-2002
Posted on Friday, January 27, 2006 - 09:36 pm:   


quote:

Hi Bryce, I have a similar issue, I have a N6230i working fine as an outbound modem, but any incoming MMS messages are not passed to the MMSIN directory. The phone recieves them fine, but alas won't pass them on... any suggestions?




Andrew,

You're not going to get anywhere with that device.

Basically, when using a phone as a modem, you can't use it for receiving MMS. The issue is that the MMS client (or WAP Push client) intercepts the MMS notification, and it never gets forwarded over the GSM modem interface.

-bn
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 5472
Registered: 10-2002
Posted on Friday, January 27, 2006 - 09:39 pm:   


quote:

I have tried sending MMS's to my cingular PC card from both cingular and verizon phones and the MMS gets to NowSMS, but it can not download the content. The logs report that it can not download the content from http://66.102.171.150/Q9efWQouGQMAAE3VAAAADAALZHEAAAAA (exact content id is masked to protect content). I have tried navigating to that IP from a browser, emulator, and cingular phone and can't get anything. I have looked up the IP in ARIN, and found that Cingular owns the IP. Can you provide any help or direction?




The download of the MMS content can only occur over a GPRS(/EDGE/UMTS/etc) link to the mobile operator. Basically, things are firewalled off, and they want to ensure that you are authorised to access the content.

So you need to configure NowSMS with the GPRS APN settings, WAP gateway IP, etc., for allowing it to connect over GPRS and receive the MMS message.

This link talks about the configuration process:

http://www.nowsms.com/documentation/ProductDocumentation/mms_notifications_and_c ontent/Connecting_to_operator_MMSC.htm

And this link has settings specific to Cingular:

http://support.nowsms.com/discus/messages/485/491.html

-bn
Scott Carter
New member
Username: Pragmatic

Post Number: 1
Registered: 06-2006
Posted on Saturday, June 17, 2006 - 01:04 am:   

I am having difficulty getting full size images to come through using a carrier's MMSC. I have read all of the posts on this subject on the
NowSMS discussion boards. Cingular US is my carrier. I have tried many settings in MMSC.ini, including:

HeaderProfile=http://www.nowsms.com/nowsms.xml
HeaderUserAgent=NowSMS

AND

HeaderProfile=http://nds.nokia.com/uaprof/N6682r200.xml
HeaderUserAgent=Nokia6682/2.0 (4.62.0) SymbianOS/8.0 Series60/2.6
Profile/MIDP-2.0 Configuration/CLDC-1.1 UP.Link/6.3.0.0.0

...as well as several other user agent profiles. When I use the NowSMS version the images still come through scaled down. When I use any valid
user agent profile, such as the Nokia version above, my modem (a MultiTech GSM/GPRS serial port version) has "carrier detected" lit up
indefinitely but never seems to receive any data.
I also tried the SIM card on a Nokia 6682, and it received and sent MMS messages properly and at a good scale.

Suggestions?

Thank you for any help,
Scott
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 6067
Registered: 10-2002
Posted on Monday, June 19, 2006 - 09:32 pm:   

Hi Scott,

Cingular might automatically scale down all images to a certain upper size limit when sending phone to phone. I don't know if this is the case.

But here's what I'd do to test to try to determine if it is the case.

Send an image phone to phone ... and on the receiving phone, save the image to the phone ... and check the size of the received image that you save.

Does that size match what you're receiving via the modem?

If yes, then you might be at that upper limit (more thoughts on this in just a minute).

If the image on the phone is larger, then changing the HeaderProfile and HeaderUserAgent parameters for NowSMS to match those of the receiving phone used in your test might be a good idea.

Another thought is that the MMSC might not use UAProf files at all. It might dumb everything down to what it thinks is a reasonable size when sending an image to all other phones.

... or the carrier might have a database of what phone it thinks is associated with each SIM, and it make its determinations based upon this database. So if you did see a significant size difference between sending phone to phone vs. sending phone to modem, and changing the UAProf didn't make a difference, then it is possible that the mobile operator might have some other database.

If it is a case that the operator has a separate database, then moving the SIM between modem and phone wouldn't make a difference. So if possible, trying size tests sending to other phones with different SIMs could be useful for testing.

I don't have any idea why you'd see "carrier detected" lit indefinitely without any received data when you try some of these other settings. We could look at the MMSWAPDEBUG.LOG (enabled by a checkbox on the "Serial #" page of the configuration dialog) to try to get a better idea about this. One thing that does come to mind though is the "UP.Link/blah.blah.blah" string is not part of the actual user agent header from the phone. That gets added by an OpenWave proxy.

-bn