| NowWap v2011-04-11 |
| SMS & MMS Technical Forum » Now.WAP Proxy (Product Support Only) » NowWap v2011-04-11 | « Previous || Next » |
| Author | Message | |||
| José Britos
New member Username: Jose_britos Post Number: 6 Registered: 08-2006 |
Hellow, after the upgrade to the new version our WAPGW (v2011-04-11), in one point of the day doesn't receive any more connections, this happened several times during the week almost 3 or 4 times per week, the solution to be able to receive new connections is restart the windows server 2008, what do you need to perform a deep analysis of what causing this issue in our server?, thanks in advance for your support | |||
| Des - NowSMS Support
Board Administrator Username: Desosms Post Number: 3741 Registered: 08-2008 |
Hi José, I assume this is an upgrade. Is it running on the same server as the previous version of NowWAP was? Or is this a different server? What are your typical peak numbers for active users and requests? Is there a virus scanner actively running on the system? If so, try disabling it, as it seems that many virus scanners that try to do real time TCP/IP scanning can get overwhelmed. One other question ... for troubleshooting, is it possible to arrange for us to temporarily use remote access to try to monitor the problem? -- Des NowSMS Support | |||
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