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|SMS & MMS Technical Forum » NowSMS Support - SMS Issues (Product Support Only) » Archive through August 22, 2012 » Dont want to retry the message.||« Previous || Next »|
Post Number: 1
I m new user of now sms.
When i m testing . I had done a mistake in php script. thus 250 messages were generated.
Even I disconnected and reconnected mobile the old sms are being sent.
It was our customer's phone number. He called us and complained that he had got 32 sms.
I dont want to retry sms. How can I stop retrying sms.
Please reply as soon as possible.
Our company is using V5.51}
|Des - NowSMS Support
Post Number: 3799
I do not know what type of mistake you have made. I would normally guess that you are processing 2-way SMS, but your other posting in this forum says that you are unable to get that working with your mobile phone. (Older versions of NowSMS do infinitely retry 2-way scripts if the script returns an error. This behavior was changed several years ago to avoid new users having problems like you describe.)
Since 2-way SMS is not working at all for you,, I can only guess you have a PHP script that generated a lot of duplicate messages.
Stop the NowSMS services and remove all messages from the outbound queue.
Unfortunately, you seem to be running an extremely old version of the product ... which, as this seems to be a new installation, I can only assume is pirated software ... So I am not very sympathetic to your condition.
I do not believe that software version has any tools for displaying the outbound message queue, but I will tell you that there is a Q subdirectory under NowSMS in which queued messages are stored. You can delete these files (or the entire directory) to clear the outbound message queue.