Short message transfer rejected

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SMS & MMS Technical Forum » NowSMS Support - SMS Issues (Product Support Only) » Archive through August 10, 2011 » Short message transfer rejected « Previous || Next »
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kalena
New member
Username: Ballykissang

Post Number: 1
Registered: 05-2011
Posted on Tuesday, May 31, 2011 - 06:44 pm:   

Every time i try to send a text/sms i get a red cross next to it saying " Short message transfer rejected" and i can not send a text.

I have tried a battery pull, and removed the area code etc as what I have seen people say on other forums, but nothing has worked!

ANY IDEAS? it was working a few days ago and I just tried- and nothing! I can recieve all my text messages (as far as I know) but cant send them.

The mobile numbers are correct, so that wouldnt be the issue. I cant send them to anyone, or anhy company eg i was trying to text in to see my balance and that happened. I cant send a single text to an yone! Also the sim card had been recently changed so it is not an issue of an old sim.

hellpp!
kalena
New member
Username: Ballykissang

Post Number: 2
Registered: 05-2011
Posted on Tuesday, May 31, 2011 - 06:46 pm:   

Version 4.6.1.314 (platform 4.2.0.135) Blackberry
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 3199
Registered: 08-2008
Posted on Tuesday, May 31, 2011 - 08:07 pm:   

Hi,

This is the support forum for NowSMS (a software product).

Assuming that it is not a problem where you are simply out of credits on a pre-paid SIM, I'd suggest that you go to a BlackBerry specific forum for advice .... such as http://www.blackberryforums.com

General advice ... if you have another phone that you can temporarily move the SIM card to, it would be curious to see if the problem follows the SIM, or is specific to the SIM being in the BlackBerry.

If the problem follows the SIM, then you need to talk to support at your mobile operator.

If the problem is specific to the SIM being in the BlackBerry, then perhaps a setting is confused.

In the SMS settings, there is probably a configuration option to use GPRS or packet-switched networking. Many operators have that support disabled, and you are usually better off having this setting configured to use GSM or circuit-switched networking.

There should also be a configuration setting for an SMSC number. If that gets changed, that can stop SMS sending. The SMSC number is an operator specific setting, so you'd have to check your mobile operator for the correct SMSC number to be using.

--
Des
NowSMS Support

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