SMS ReceiptRequested in Mexico

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SMS & MMS Technical Forum » NowSMS Support - SMS Issues (Product Support Only) » Archive through April 08, 2009 » SMS ReceiptRequested in Mexico « Previous || Next »
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Igor Vuksanović
New member
Username: Rogibabarogi

Post Number: 1
Registered: 02-2009
Posted on Thursday, March 05, 2009 - 03:14 pm:   

Hi,
I am using Telcel network in Mexico and sms delivery reports are not comming back when sms is sent. I tried with submiting this url http://127.0.0.1:8800/?PhoneNumber=%2B5255xxxxxxxx&Text=someText&ReceiptRequeste d=Yes sms is sent and received on the receivers mobile but no delivery report. I am using Siemens TC65 terminal for sending sms's. What can be wrong, I am using same configuration in Croatia with T-com sim card and everything works fine? Have you heard for such problem in Mexico before?
Thanks
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 549
Registered: 08-2008
Posted on Thursday, March 05, 2009 - 08:17 pm:   

Hi Igor,

I can't recall any discussions specific to Telcel.

However, this support can be carrier specific ... they are not required to send back delivery reports. And I seem to recall one instance in Canada where it was for some reason SIM specific.

Verify that your configuration is exactly the same in both places. There are some versions of NowSMS, where with some modems, delivery reports are only received if "SMS Message Storage" is configured to be "Direct to Modem".

Unfortunately, it may be a carrier limitation.

It would be worth trying other SIMs. And it would also be worth trying some tests with SMS clients on mobile phones, trying to request delivery reports when sending from the built-in SMS client to see if you can get that to work on that network.

--
Des
NowSMS Support

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